Right of withdrawal


Consumers shall be entitled to a right of revocation for contracts for the delivery of goods in accordance with the following provision.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not related to his or her commercial or self-employed professional activity.

Cancellation policy

Right of withdrawal

You have the right to revoke this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us (Biologa Danell GmbH, Hauptstra├če 27, 72336
Balingen, Germany, Tel: +49 7433 955 7172, E-Mail: info@biologadanell.com) by means of a clear declaration (e.g. letter, e-mail) about your decision to revoke this contract. You can use the attached sample cancellation form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.
Exclusion or premature expiry of the right of withdrawal:

The right of withdrawal does not apply to contracts

- for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

The right of withdrawal expires prematurely for contracts

- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

The right of withdrawal shall expire prematurely in the case of contracts

for the delivery of goods which have been sealed.
- for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;
Sample cancellation form

(If you wish to cancel the contract, please complete and return this form.)

To Biologa Danell GmbH, Hauptstra├če 27, 72336 Balingen, E-mail: info@biologa.de

I/we(*) hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/ the provision of the following service (*)


Ordered on (*)                                         /received on (*)                                          

Name of consumer(s)                                                                                          

Address of the consumer(s)                                                                                    

Signature of consumer(s) (only if notice is on paper)                                                        


(*) Delete where not applicable